Credit Card Information :
We accept Visa, M.C., AmEx and Discover. With charge card orders we need to have billing address of the charge card on file. This means where your charge card company sends its bills to you. We can ship the order wherever you like, as long as we have the billing address of the charge card you are using.
We accept Pal Pal payments. After we advise you of your order total, make your full payment to : email@example.com Please include your order number and e-mail address.
All duties and taxes are to be paid by the customer (this means you). We ship internationally by U.S. International Priority Mail. We are required to complete a brief description and value of the goods enclosed. We have no way of knowing what your country will charge for duties and taxes. We do know that the U.K and South Africa are high. It is your responsibility to know and be prepared to pay your countries duties and taxes. We can ship by other means (FedEx, DHL & UPS) but there is no savings on the duties due.
For many years we have shipped our overseas orders through the United States Postal Service. We have selected this service as our default service to best serve our customers. We do not include any shipping costs in our product pricing because we realize you will pay duties and taxes on the cost of the goods in your order. Therefore, we are looking for the best combination of certainty of delivery, ability to identify the order, the likelihood of the lowest duties and taxes being imposed and lowest possible shipping price. In most cases US Priority International Mail is the best choice. For heavier packages we use First Class Mail. In the Pacific Rim countries most orders deliver in about 2 weeks.
It has been brought to our attention that delays are occurring more frequently in many countries when we use mail service. We suspect that this is a combination of an increase in orders to be processed by customs brought about by the weakness of the dollar and increased security as a result of terrorism concerns. It appears that many customs departments have not hired increased numbers of customs officers to handle the increased workload.
The US Postal Service commits to presenting packages to customs authorities in the destination country within 3 to 5 business days of acceptance of our packages. The Postal Service has shown us delivery statistics that show they are meeting their 3 to 5 business day goal. We use an automated system to print labels and postage on our shipments to reduce costs to our customers. We take all packages to the Post Office every night by 6 PM. Delays in delivery are occurring after orders are received by Customs in the destination country and then handed to Postal delivery services in countries where our customers are reporting delays.
Expect delivery of international packages shipped through US Mail to take from 3 to 4 weeks to deliver. It has been reported to us that in some indeterminable cases that duties and taxes are not collected or are lower than expected on orders shipped US Mail. This is an advantage to you, our valued customer.
If you want faster delivery, we offer Federal Express International service as an alternative. Costs can be 3 to 4 times as expensive for the shipping. In addition, in order to speed delivery, Federal Express contracts with the host country to collect duties and taxes at the highest possible level. These duties and taxes must be paid before the package can be delivered. If money is no object, Federal Express International service is fast, trackable and reliable. It is also much more expensive as reported by our customers.
We hope this information helps you make your shipping decision. We will continue to offer US Mail service as our preferred service since it meets the needs of most of our customers. Faster service is available at a higher cost.
SKINZÂ® Shipping Department
We take personal checks. We process them through Certegy check services. To get the check approved for immediate ship it must have your address stamped on it (no temporary checks). We must also have your phone number. If the check you provide fails to have these two items on it (the phone number can be written on it) we will deposit the check and wait 10 days for it to clear before we ship the goods.
After we advise you of your full order total please make your check out to :
Please mail the check to :
2027 Gulf to Bay Blvd.
Clearwater, Florida 33765
Please include your order number and e-mail address !